keystonefx.live has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
keystonefx.live changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Fast support response|Customizable dashboard
Cons: Limited demo account features
I was about to invest with keystonefx.live but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Financial Conduct Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Pros: Website looks legitimate on the surface
Cons: Flagged by Financial Conduct Authority|Cannot verify credentials
After for the past year and a half with keystonefx.live I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Real-time alerts|API access
Cons: Minor UI glitches occasionally|No phone support on weekends
After spending for the past year and a half trying to make keystonefx.live work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Competitive fees|Easy to use platform|Professional team
Cons: Account statements could be more detailed|Desktop app not available on Linux
keystonefx.live had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: High security standards|Good mobile app|Demo account available|Helpful community forum
Cons: Charting tools need more indicators
I lost a significant amount because keystonefx.live did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Regular platform improvements|Regular updates|Responsive team|High security standards
Cons: Onboarding videos are outdated
I opened an account with keystonefx.live for just over a year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Market news feed|Demo account available|Smooth onboarding
Cons: Some tools only available on higher tiers|Spreads widen during volatile periods
For anyone considering keystonefx.live, please be aware that this company has been flagged by Financial Conduct Authority. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.
Cons: Appears in regulatory warnings database|Uncertain regulatory status
My card was charged twice by keystonefx.live on the same day. I had to dispute it with my bank. keystonefx.live then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Helpful community forum|API access
Cons: Wait times can be long during peak hours
I was contacted by keystonefx.live through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.
Cons: Cannot withdraw funds|Not regulated|Pressure tactics