Kelmux (m.kelmux.com) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: Sydney Australia This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: m.kelmux.com.
The platform at Kelmux (m.kelmux.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for over a year of dealing with this, I have had enough.
Pros: Risk management tools|Excellent charting|Dedicated account manager|Wide product range
Cons: Limited social trading features
I experienced a security concern with my Kelmux (m.kelmux.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Clean UI|Personal attention|Automated trading options
Cons: Spreads widen during volatile periods
Kelmux (m.kelmux.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Great customer service|Good analytical tools
Cons: Account statements could be more detailed|Slow to add new assets
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Kelmux (m.kelmux.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Transparent fees|Excellent charting|Dividend tracking|Professional team
Cons: Could offer more webinars|Minor UI glitches occasionally
The platform itself is okay, but the customer service at Kelmux (m.kelmux.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Fast deposits|Good mobile app|Portfolio tracking tools
Cons: Minimum deposit could be lower
My withdrawal from Kelmux (m.kelmux.com) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for the past six months of being strung along.
Pros: Professional team|Market news feed
Cons: Currency conversion fee exists
I trusted Kelmux (m.kelmux.com) with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Good analytical tools|Portfolio tracking tools
Cons: Cannot customize dashboard fully|Minor UI glitches occasionally
Kelmux (m.kelmux.com) offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Transparent fees|Easy withdrawals|Segregated accounts|Multi-device support
Cons: Wait times can be long during peak hours|Slow to add new assets