JJ Matthias Asset Management has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +43 7207 75157, +44 203 807 1650
Addresses: Vienna Twin Tower Wienerbergstrasse 11 1100 Vienna Austria; W50 50 Wong Chuk Hang Rd Aberdeen Hong Kong; America House 2 America Square London EC3N 2LU UK This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.jjmatthias.com.
I closed a profitable position at JJ Matthias Asset Management and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Clean UI|Educational resources
Cons: None so far
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. JJ Matthias Asset Management said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Easy to use platform|Market news feed|Automated trading options
Cons: Withdrawal takes 1-2 business days
JJ Matthias Asset Management changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Competitive fees|Regular platform improvements|Comprehensive tools|Tax reports included
Cons: Could offer more webinars
I had a dispute with JJ Matthias Asset Management and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Smooth onboarding|Risk management tools|Real-time alerts
Cons: Research section could be deeper|Limited cryptocurrency options
I lost a significant amount because JJ Matthias Asset Management did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Fast support response|Dividend tracking|Segregated accounts
Cons: Onboarding videos are outdated
Where do I even begin with JJ Matthias Asset Management? for over a year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Good mobile app|Demo account available|Customizable dashboard
Cons: No dark mode on mobile
The mobile app from JJ Matthias Asset Management is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Responsive team|Competitive fees
Cons: Withdrawal takes 1-2 business days
After since mid-2025 with JJ Matthias Asset Management I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Easy to use platform|Excellent charting|Great customer service
Cons: Slow to add new assets|Onboarding videos are outdated