Cryptocurrency Exchanges

JFX

1.5 (14 reviews)
🇳🇿 New Zealand
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1.5
14 reviews
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About JFX

JFX has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Manipulative and dishonest

A
Aria O.
2 months ago

After using JFX for a few weeks now, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.

Pros: Intuitive for beginners|Quick verification

Cons: Research section could be deeper

A cautionary tale

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Brooke I.
4 months ago

I am in a dispute with JFX over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.

Pros: Portfolio tracking tools|Competitive fees

Cons: Email notifications too frequent

Red flags everywhere

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George P.
4 months ago

I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that JFX has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.

Pros: Website looks legitimate on the surface

Cons: Unauthorized firm|Found in IOSCO warnings database

They blocked me after I invested

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Rachel N.
4 months ago

I invested $25,000 with JFX after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Financial Markets Authority.

Pros: Professional looking website

Cons: Cannot withdraw funds|Not regulated|Pressure tactics

The epitome of bad service

W
William O.
7 months ago

I opened an account with JFX for a few weeks now ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.

Pros: Stable platform|Portfolio tracking tools|Good mobile app

Cons: No phone support on weekends

Platform manipulated during volatility

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Nora J.
7 months ago

Opened my account with JFX while looking for alternatives to my previous provider and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

Pros: Social trading features|Transparent fees

Cons: Account statements could be more detailed|Minimum deposit could be lower

Do your due diligence first

O
Olivia I.
7 months ago

For anyone considering JFX, please be aware that this company has been flagged by Financial Markets Authority. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.

Cons: Appears in regulatory warnings database|Uncertain regulatory status

Beyond repair at this point

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Amy B.
8 months ago

After for close to eighteen months with JFX, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

Pros: Good analytical tools|Fast deposits|Professional team|Multi-currency support

Cons: No crypto staking|Would like more payment methods

Rollover requirements are insane

D
Dean B.
8 months ago

Do not believe the bonus offer from JFX. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited through a financial advisor and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.

Pros: Customizable dashboard|Comprehensive tools|Smooth onboarding|Portfolio tracking tools

Cons: Onboarding videos are outdated

Failed me when I needed them most

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Liam T.
9 months ago

I trusted JFX with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.

Pros: Detailed reporting|Easy withdrawals|Transparent fees|Automated trading options

Cons: Slow to add new assets|Search feature is basic