Jacob Morgan Investment House has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.jacobmorganih.com.
What really bothers me about Jacob Morgan Investment House is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them through word of mouth in my investment club and I fell for the polished exterior. Never again.
Pros: Risk management tools|Reliable uptime|Competitive fees
Cons: Onboarding videos are outdated
I had a dispute with Jacob Morgan Investment House and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Easy withdrawals|Risk management tools
Cons: Mobile app could be improved
Jacob Morgan Investment House offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Real-time alerts|Market news feed|Personal attention
Cons: Account statements could be more detailed
I requested my data from Jacob Morgan Investment House under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Excellent charting|Comprehensive tools|Reliable uptime
Cons: Minimum deposit could be lower|Withdrawal takes 1-2 business days