Jacob Morgan Investment House has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.jacobmorganih.com.
Jacob Morgan Investment House locked my account without warning and demanded documents I had already submitted. since early this year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Dedicated account manager|Dividend tracking|Reliable uptime
Cons: Cannot customize dashboard fully|Nothing significant
The platform at Jacob Morgan Investment House is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for a few weeks now of dealing with this, I have had enough.
Pros: Real-time alerts|Great customer service
Cons: Cannot customize dashboard fully
The so-called education at Jacob Morgan Investment House is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for about eight months thinking they would help me learn.
Pros: Multi-currency support|Multi-device support
Cons: Some tools only available on higher tiers|Currency conversion fee exists
I have been trying to close my account with Jacob Morgan Investment House for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Wide product range|API access|Full transparency
Cons: Onboarding videos are outdated|Wait times can be long during peak hours
I closed a profitable position at Jacob Morgan Investment House and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Great customer service|API access
Cons: Charting tools need more indicators|Would like more payment methods
Do not be fooled by the professional-looking website. Behind the scenes, Jacob Morgan Investment House is disorganized and incompetent. I found them after a trusted YouTuber reviewed them and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Smooth onboarding|Good analytical tools|Transparent fees
Cons: Mobile app could be improved|Cannot customize dashboard fully
The only good thing about Jacob Morgan Investment House is that they remind you why regulation matters. I found them from a review site like this one. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Regular updates|Economic calendar|Two-factor authentication
Cons: Minimum deposit could be lower|Account statements could be more detailed
The onboarding at Jacob Morgan Investment House was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Smooth onboarding|Detailed reporting
Cons: Mobile app could be improved|Email notifications too frequent
After using Jacob Morgan Investment House for a couple of months now, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Transparent fees|Social trading features|Multi-device support
Cons: Some tools only available on higher tiers|Help articles are sometimes vague
Jacob Morgan Investment House changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Easy withdrawals|Professional team|Two-factor authentication
Cons: Email notifications too frequent|Some tools only available on higher tiers