Jacob and Richardson Associates has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +44 203 514 6634
Addresses: 14 Saint James's Square Westminster London. SW1Y 4LG; (recently updated to Level 33 25 Canada Square Canary Wharf London E14 5LQ) This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.jacobrichardsonassociates.com.
If you are reading this considering Jacob and Richardson Associates - run. I wish I had read more negative reviews after seeing their ad online. I thought the positive ones were real. Maybe some are. My experience over for nearly two years has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Good analytical tools|Clear documentation|Intuitive for beginners|Multi-currency support
Cons: Alert system is basic|Limited cryptocurrency options
Jacob and Richardson Associates had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Fast support response|Multiple order types
Cons: Live chat only during business hours|Website design could be more modern
The onboarding at Jacob and Richardson Associates was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Copy trading available|Easy withdrawals|Professional team|Educational resources
Cons: Some tools only available on higher tiers|No fractional shares
My withdrawal request from Jacob and Richardson Associates has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Wide product range|Multi-device support|Automated trading options
Cons: No live chat on mobile
I closed a profitable position at Jacob and Richardson Associates and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Responsive team|Detailed reporting|Low minimum deposit|Helpful community forum
Cons: Search feature is basic
I requested my data from Jacob and Richardson Associates under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Fast deposits|Good analytical tools|Stable platform
Cons: Charting tools need more indicators|Desktop app not available on Linux