Ivy Trusts (ivytrusts.com) has been flagged by ASIC (Australia) for "Unlicensed". Search IC001 for other entities related to this alert.
Phones: +441205540216, +61280743414 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: ivytrusts.com.
Where do I even begin with Ivy Trusts (ivytrusts.com)? for close to eighteen months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Fast execution|Intuitive for beginners|Copy trading available
Cons: Limited ETF selection|Minimum deposit could be lower
Do not be fooled by the professional-looking website. Behind the scenes, Ivy Trusts (ivytrusts.com) is disorganized and incompetent. I found them after a friend recommended them and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Social trading features|Great customer service
Cons: Nothing significant|Account statements could be more detailed
Customer support at Ivy Trusts (ivytrusts.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Reliable uptime|Two-factor authentication|Instant funding
Cons: Limited ETF selection
The reporting at Ivy Trusts (ivytrusts.com) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Detailed reporting|Low minimum deposit|Social trading features
Cons: Nothing significant|Alert system is basic
I signed up with Ivy Trusts (ivytrusts.com) through my accountant's suggestion and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Demo account available|Reliable uptime|Risk management tools
Cons: Withdrawal takes 1-2 business days|Mobile app could be improved
Do not use Ivy Trusts (ivytrusts.com) for anything serious. I used them for nearly two years for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Multi-currency support|Segregated accounts|Detailed reporting|Stable platform
Cons: Search feature is basic
I referred a friend to Ivy Trusts (ivytrusts.com) through word of mouth in my investment club. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Educational resources|Regular platform improvements|Competitive fees|Regular updates
Cons: Onboarding videos are outdated
I requested my data from Ivy Trusts (ivytrusts.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Instant funding|Easy withdrawals|Social trading features
Cons: Limited social trading features|No dark mode on mobile
KYC with Ivy Trusts (ivytrusts.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Easy to use platform|No hidden fees|Instant funding|Smooth onboarding
Cons: Inactivity fee applies after 12 months
Opened my account with Ivy Trusts (ivytrusts.com) while looking for alternatives to my previous provider and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Reliable uptime|Segregated accounts|Wide product range
Cons: No phone support on weekends