ITrustCapital has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that ITrustCapital has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.
Cons: Unauthorized firm|Found in IOSCO warnings database
The only good thing about ITrustCapital is that they remind you why regulation matters. I found them after hearing about them at a conference. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Tax reports included|Professional team|Real-time alerts|Segregated accounts
Cons: Research section could be deeper
I closed a profitable position at ITrustCapital and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Great customer service|Multiple order types|Low minimum deposit
Cons: Minor UI glitches occasionally|None so far
The platform itself is okay, but the customer service at ITrustCapital is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Responsive team|Personal attention|Professional team
Cons: Research section could be deeper
If you are reading this considering ITrustCapital - run. I wish I had read more negative reviews through my accountant's suggestion. I thought the positive ones were real. Maybe some are. My experience over since mid-2025 has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Tax reports included|Stable platform
Cons: Wait times can be long during peak hours
I found ITrustCapital after a friend recommended them and the initial impression was positive. But since early this year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Intuitive for beginners|API access|Fast execution|Market news feed
Cons: Currency conversion fee exists|Minimum deposit could be lower
I had high hopes for ITrustCapital after hearing about them at a conference, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Social trading features|Regular updates|Two-factor authentication
Cons: Wish they had more educational resources|Limited social trading features
Tried to withdraw my funds from ITrustCapital and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Pros: Professional looking website
Cons: Withdrawal fees demanded|Communication cut off|Not authorized