ISOTrade

After for about three months with ISOTrade I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.

I have been trying to close my account with ISOTrade for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.

My withdrawal request from ISOTrade has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.

If you are reading this considering ISOTrade - run. I wish I had read more negative reviews through word of mouth in my investment club. I thought the positive ones were real. Maybe some are. My experience over for the past six months has been so bad I feel obligated to warn others. Do not make my mistake.

I gave ISOTrade a fair chance. After for close to eighteen months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.

I looked into ISOTrade and found they appear in the regulatory warnings database. Finansinspektionen has issued a notice about this firm. Whether this is a misunderstanding or a serious concern, the fact remains that proper due diligence is essential. Always verify the regulatory status of any company before investing your hard-earned money.

The onboarding at ISOTrade was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.

Several red flags with ISOTrade: (1) They promise unrealistically high returns, (2) They're not registered with Finansinspektionen, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.

ISOTrade had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

Do not use ISOTrade for anything serious. I used them since the beginning of the year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.