iOption Group Ltd has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 357.220.30077, fax 357.220.30642, Aust Ph: 02 9191 7142
Addresses: 1st Floor Ide Ioannou Court 13 & 15 Gregoris Afxentiou Street Mesa Yeitonia P.C. 4003 Limassol Cyprus This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.ioption.com.
The platform at iOption Group Ltd is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for just over a year of dealing with this, I have had enough.
Pros: Market news feed|Dedicated account manager|Easy withdrawals
Cons: Onboarding videos are outdated|Desktop app not available on Linux
Customer support at iOption Group Ltd seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: No hidden fees|Economic calendar|Easy to use platform
Cons: None so far|Alert system is basic
I requested my data from iOption Group Ltd under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Tax reports included|Dedicated account manager|Excellent charting
Cons: Limited social trading features
The mobile app from iOption Group Ltd is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Fast execution|Social trading features
Cons: Cannot customize dashboard fully
KYC with iOption Group Ltd is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Wide product range|Instant funding|Detailed reporting|Social trading features
Cons: Could offer more webinars
I wanted to transfer my portfolio from another broker to iOption Group Ltd. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Responsive team|Risk management tools|Demo account available|Portfolio tracking tools
Cons: Desktop app not available on Linux
My withdrawal from iOption Group Ltd was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for the past six months of being strung along.
Pros: Low minimum deposit|Smooth onboarding|Customizable dashboard|Great customer service
Cons: None so far
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. iOption Group Ltd recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Social trading features|Full transparency|Automated trading options
Cons: No fractional shares|No crypto staking
iOption Group Ltd has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Stable platform|Fast support response
Cons: Slow to add new assets
Do not believe the bonus offer from iOption Group Ltd. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited from a blog post comparing services and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Fast execution|Helpful community forum|Multi-device support|Multiple order types
Cons: Charting tools need more indicators|None so far