ION Mining (ionmining.com) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: 5 South Charlotte Street Edinburgh Scotland EH2 4AN This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: ionmining.com.
I joined ION Mining (ionmining.com) from a blog post comparing services and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Customizable dashboard|Competitive fees
Cons: Account statements could be more detailed|Search feature is basic
After for a few weeks now with ION Mining (ionmining.com), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Automated trading options|Dividend tracking|Comprehensive tools|Easy to use platform
Cons: Spreads widen during volatile periods
I found ION Mining (ionmining.com) through word of mouth in my investment club and the initial impression was positive. But since I retired last year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Good mobile app|Excellent charting|Professional team
Cons: Mobile app could be improved
After for over a year with ION Mining (ionmining.com) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Smooth onboarding|Fast deposits
Cons: Nothing significant|Some tools only available on higher tiers
The platform itself is okay, but the customer service at ION Mining (ionmining.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Great customer service|Segregated accounts|Social trading features|Copy trading available
Cons: Currency conversion fee exists
I closed a profitable position at ION Mining (ionmining.com) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Instant funding|Transparent fees|Comprehensive tools|Good analytical tools
Cons: Account statements could be more detailed
The hidden fees at ION Mining (ionmining.com) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: API access|Economic calendar|Clear documentation|Competitive fees
Cons: Inactivity fee applies after 12 months
I experienced a security concern with my ION Mining (ionmining.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Smooth onboarding|Quick verification|Fast execution
Cons: No crypto staking|Minimum deposit could be lower
I referred a friend to ION Mining (ionmining.com) through my accountant's suggestion. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Responsive team|Regular platform improvements|Economic calendar|Segregated accounts
Cons: Would like more payment methods
ION Mining (ionmining.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Customizable dashboard|Excellent charting|Tax reports included
Cons: No dark mode on mobile