investi-ray.io has been flagged by AMF (France) for "Unauthorised". Category: Crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: investi-ray.io.
The so-called education at investi-ray.io is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for close to eighteen months thinking they would help me learn.
Pros: Real-time alerts|Risk management tools
Cons: Desktop app not available on Linux|Limited ETF selection
investi-ray.io had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Detailed reporting|Personal attention|Competitive fees|Clear documentation
Cons: Limited demo account features|No live chat on mobile
The platform at investi-ray.io is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since I retired last year of dealing with this, I have had enough.
Pros: Clean UI|Low minimum deposit|Intuitive for beginners|Fast support response
Cons: Live chat only during business hours|Wait times can be long during peak hours
I referred a friend to investi-ray.io after doing extensive research. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Economic calendar|High security standards|Regular updates
Cons: Wish they had more educational resources|Research section could be deeper
I gave investi-ray.io a fair chance. After for over three years of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Helpful community forum|Responsive team
Cons: No phone support on weekends
investi-ray.io has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Professional team|Full transparency|Multiple order types|Regular platform improvements
Cons: Minor UI glitches occasionally
I closed a profitable position at investi-ray.io and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Full transparency|Multi-currency support|Detailed reporting|Good mobile app
Cons: Help articles are sometimes vague|No dark mode on mobile
The onboarding at investi-ray.io was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Tax reports included|Full transparency|Multi-currency support
Cons: No integrated tax optimization
I had a dispute with investi-ray.io and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Portfolio tracking tools|Economic calendar
Cons: Some tools only available on higher tiers|No live chat on mobile
The mobile app from investi-ray.io is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Tax reports included|Risk management tools|Detailed reporting|Market news feed
Cons: No phone support on weekends|Alert system is basic