introtrade.pro has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: introtrade.pro.
The spread at introtrade.pro is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them based on a colleague's recommendation and initially thought the platform was good - until I started trading seriously.
Pros: Risk management tools|Wide product range|Automated trading options|Good mobile app
Cons: Charting tools need more indicators
The platform itself is okay, but the customer service at introtrade.pro is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Professional team|Economic calendar|Copy trading available|Two-factor authentication
Cons: Would like more payment methods
KYC with introtrade.pro is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Demo account available|Segregated accounts
Cons: No crypto staking|Charting tools need more indicators
Do not believe the bonus offer from introtrade.pro. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after comparing multiple platforms and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Wide product range|Multi-device support|Clean UI|Instant funding
Cons: Could offer more webinars|Cannot customize dashboard fully
Customer support at introtrade.pro seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Instant funding|Multiple order types|Dividend tracking
Cons: Limited social trading features