Intrafund (intrafund.com) has been flagged by ASIC (Australia) for "Unlicensed". https://www.fca.org.uk/news/warnings/intrafund-intrafundcom
Phones: +442038073794
Addresses: 9 Kingsway London WC2B 6XF United Kingdom This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.intrafund.com.
The onboarding at Intrafund (intrafund.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Real-time alerts|Multi-currency support|Tax reports included|Fast execution
Cons: No live chat on mobile
The platform itself is okay, but the customer service at Intrafund (intrafund.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Personal attention|Market news feed|Social trading features
Cons: Limited demo account features
I referred a friend to Intrafund (intrafund.com) through a financial advisor. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Clear documentation|Low minimum deposit
Cons: Slow to add new assets
After for the past six months with Intrafund (intrafund.com), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Stable platform|API access|Easy to use platform
Cons: Account statements could be more detailed|Onboarding videos are outdated
After for about five months with Intrafund (intrafund.com) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Easy to use platform|Great customer service|Fast deposits
Cons: Email notifications too frequent
The platform at Intrafund (intrafund.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for a few weeks now of dealing with this, I have had enough.
Pros: Professional team|Market news feed
Cons: Limited cryptocurrency options|Some tools only available on higher tiers