International Shareholder Agency has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 1 (205) 453 4783, fax 1 (205) 263 6431
Addresses: One Perimeter Park South Birmingham AL 35243 USA This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.isa-al.us.
I am in a dispute with International Shareholder Agency over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Educational resources|Fast support response
Cons: Spreads widen during volatile periods|Cannot customize dashboard fully
After for a couple of months now with International Shareholder Agency I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Personal attention|Easy to use platform|Multiple order types|Great customer service
Cons: No fractional shares
I had high hopes for International Shareholder Agency after my brother mentioned them, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Instant funding|API access|No hidden fees
Cons: No phone support on weekends|Website design could be more modern
International Shareholder Agency locked my account without warning and demanded documents I had already submitted. since mid-2025 later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Dividend tracking|High security standards
Cons: Slow to add new assets
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. International Shareholder Agency recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Excellent charting|Detailed reporting
Cons: No phone support on weekends
KYC with International Shareholder Agency is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Multiple order types|Good analytical tools
Cons: No phone support on weekends|No crypto staking
The spread at International Shareholder Agency is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after doing extensive research and initially thought the platform was good - until I started trading seriously.
Pros: Full transparency|Market news feed|Multiple order types
Cons: Would like more payment methods
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. International Shareholder Agency said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Copy trading available|Low minimum deposit|Demo account available
Cons: Desktop app not available on Linux|Inactivity fee applies after 12 months
I wanted to transfer my portfolio from another broker to International Shareholder Agency. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Easy to use platform|Detailed reporting
Cons: Limited cryptocurrency options
International Shareholder Agency seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Tax reports included|Great customer service|Intuitive for beginners
Cons: Email notifications too frequent