Interactive Crypto has been flagged by The Dutch Authority for the Financial Markets for "Fraud and Other Types of Misconduct". The Netherlands Authority for the Financial Markets (AFM) warns consumers not to respond to offers from Interactive Crypto. This company is a suspected boiler room, a form of online investment fraud. Interactive Crypto has approached persons without being asked, to offer them investment proposals... This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: https://interactivecrypto.ai/.
I found Interactive Crypto through a podcast recommendation and the initial impression was positive. But for over a year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Clean UI|Fast support response
Cons: Limited ETF selection
The reporting at Interactive Crypto is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Smooth onboarding|Fast support response|Personal attention|Professional team
Cons: Limited cryptocurrency options
I requested my data from Interactive Crypto under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Regular updates|Personal attention
Cons: Spreads widen during volatile periods
I trusted Interactive Crypto with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Easy withdrawals|Clean UI|Regular platform improvements|No hidden fees
Cons: No phone support on weekends|Charting tools need more indicators
I experienced a security concern with my Interactive Crypto account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Customizable dashboard|Educational resources|Instant funding|Multi-currency support
Cons: No crypto staking
I was about to invest with Interactive Crypto but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. The Dutch Authority for the Financial Markets has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Cons: Flagged by The Dutch Authority for the Financial Markets|Cannot verify credentials
Customer support at Interactive Crypto seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: API access|Smooth onboarding|Risk management tools
Cons: No live chat on mobile
I lost a significant amount because Interactive Crypto did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Copy trading available|Fast support response
Cons: No phone support on weekends|Search feature is basic
The mobile app from Interactive Crypto is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Great customer service|Two-factor authentication
Cons: Desktop app not available on Linux
Opened my account with Interactive Crypto through my accountant's suggestion and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Smooth onboarding|Multiple order types|Regular updates|Personal attention
Cons: No phone support on weekends