Intelligent Capital has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +442033184596, +61285203128
Addresses: Trust Company Complex Ajeltake Road Ajeltake Islands Majuro MH96960 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.intelligent-c.com.
I am in a dispute with Intelligent Capital over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Clean UI|Responsive team|Good mobile app|Competitive fees
Cons: Wish they had more educational resources
Intelligent Capital changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Smooth onboarding|Tax reports included|High security standards
Cons: Minor UI glitches occasionally
The onboarding at Intelligent Capital was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Educational resources|Great customer service
Cons: No crypto staking|Limited cryptocurrency options
I had high hopes for Intelligent Capital after a family member had a good experience, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Multiple order types|Automated trading options|Clean UI
Cons: No live chat on mobile|Inactivity fee applies after 12 months