InCapital has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +852 5808 0240
Addresses: Two International Finance Centre Suite 5140 8 Finance Street Hong Kong This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.in-capital.com.
The onboarding at InCapital was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Excellent charting|Portfolio tracking tools|Good mobile app
Cons: Charting tools need more indicators|Limited social trading features
The spread at InCapital is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after my brother mentioned them and initially thought the platform was good - until I started trading seriously.
Pros: Helpful community forum|Dividend tracking
Cons: No phone support on weekends
InCapital had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Demo account available|Personal attention|Easy to use platform
Cons: No phone support on weekends|No integrated tax optimization
The so-called education at InCapital is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for just over a year thinking they would help me learn.
Pros: Fast support response|Fast deposits|Real-time alerts|Responsive team
Cons: Minimum deposit could be lower
I signed up with InCapital after hearing about them at a conference and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Portfolio tracking tools|Risk management tools|Helpful community forum
Cons: Limited social trading features