Impersonation of Trademax Australia Limited (xenstocktrade.com) has been flagged by ASIC (Australia) for "Imposter". Addresses: 6785 Kumul Highway Port Vila Vanuatu Republic of Vanuatu; Flat 3 Macklin House Shackleton Close London United Kingdom SE23 3YP This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: xenstocktrade.com.
I have been trying to close my account with Impersonation of Trademax Australia Limited (xenstocktrade.com) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Smooth onboarding|Good mobile app
Cons: Withdrawal takes 1-2 business days
The so-called education at Impersonation of Trademax Australia Limited (xenstocktrade.com) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for a few weeks now thinking they would help me learn.
Pros: Helpful community forum|Smooth onboarding
Cons: No crypto staking|Research section could be deeper
I lost a significant amount because Impersonation of Trademax Australia Limited (xenstocktrade.com) did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Multi-device support|Wide product range|Economic calendar|Low minimum deposit
Cons: Onboarding videos are outdated
I gave Impersonation of Trademax Australia Limited (xenstocktrade.com) a fair chance. After for the past six months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Multi-device support|Smooth onboarding
Cons: No phone support on weekends
I closed a profitable position at Impersonation of Trademax Australia Limited (xenstocktrade.com) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Automated trading options|Customizable dashboard|Two-factor authentication|Comprehensive tools
Cons: Inactivity fee applies after 12 months|Wait times can be long during peak hours
My card was charged twice by Impersonation of Trademax Australia Limited (xenstocktrade.com) on the same day. I had to dispute it with my bank. Impersonation of Trademax Australia Limited (xenstocktrade.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Full transparency|Multi-currency support|Easy withdrawals
Cons: Withdrawal takes 1-2 business days|Help articles are sometimes vague
After for a couple of months now with Impersonation of Trademax Australia Limited (xenstocktrade.com) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Easy withdrawals|Social trading features|Multi-device support|Easy to use platform
Cons: Onboarding videos are outdated|Email notifications too frequent
Impersonation of Trademax Australia Limited (xenstocktrade.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: API access|Wide product range|Portfolio tracking tools|Dividend tracking
Cons: Limited social trading features|No crypto staking
Customer support at Impersonation of Trademax Australia Limited (xenstocktrade.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Dedicated account manager|Professional team|Risk management tools
Cons: No integrated tax optimization|Would like more payment methods
I requested my data from Impersonation of Trademax Australia Limited (xenstocktrade.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Automated trading options|Instant funding|Risk management tools|Good analytical tools
Cons: Live chat only during business hours