Impersonation of Sumo Managed Funds Pty Ltd (sumofundsmanagement.com.au)

The platform itself is okay, but the customer service at Impersonation of Sumo Managed Funds Pty Ltd (sumofundsmanagement.com.au) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.

Impersonation of Sumo Managed Funds Pty Ltd (sumofundsmanagement.com.au) advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.

The hidden fees at Impersonation of Sumo Managed Funds Pty Ltd (sumofundsmanagement.com.au) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.

I had a dispute with Impersonation of Sumo Managed Funds Pty Ltd (sumofundsmanagement.com.au) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.

Do not be fooled by the professional-looking website. Behind the scenes, Impersonation of Sumo Managed Funds Pty Ltd (sumofundsmanagement.com.au) is disorganized and incompetent. I found them from a review site like this one and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.

I referred a friend to Impersonation of Sumo Managed Funds Pty Ltd (sumofundsmanagement.com.au) from a blog post comparing services. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

If you are reading this considering Impersonation of Sumo Managed Funds Pty Ltd (sumofundsmanagement.com.au) - run. I wish I had read more negative reviews after hearing about them at a conference. I thought the positive ones were real. Maybe some are. My experience over since the beginning of the year has been so bad I feel obligated to warn others. Do not make my mistake.

I joined Impersonation of Sumo Managed Funds Pty Ltd (sumofundsmanagement.com.au) from a review site like this one and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.

Impersonation of Sumo Managed Funds Pty Ltd (sumofundsmanagement.com.au) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.

I requested my data from Impersonation of Sumo Managed Funds Pty Ltd (sumofundsmanagement.com.au) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.