Impersonation of Star Funds Management Pty Ltd (ruizfx.com) has been flagged by ASIC (Australia) for "Imposter". Addresses: 96 WADSWORTH BLVD NUM 127-3255 LAKEWOOD CO 80226 USA This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.ruizfx.com.
The platform at Impersonation of Star Funds Management Pty Ltd (ruizfx.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for over three years of dealing with this, I have had enough.
Pros: Clear documentation|Regular updates|Great customer service|Helpful community forum
Cons: Help articles are sometimes vague
I requested my data from Impersonation of Star Funds Management Pty Ltd (ruizfx.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Copy trading available|High security standards
Cons: Email notifications too frequent
Impersonation of Star Funds Management Pty Ltd (ruizfx.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: API access|Good analytical tools
Cons: Could offer more webinars|None so far
The reporting at Impersonation of Star Funds Management Pty Ltd (ruizfx.com) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Regular updates|Competitive fees
Cons: Onboarding videos are outdated
I had high hopes for Impersonation of Star Funds Management Pty Ltd (ruizfx.com) after a friend recommended them, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Comprehensive tools|Low minimum deposit|Dividend tracking
Cons: Some tools only available on higher tiers|No dark mode on mobile