Impersonation of Quay Wholesale Fund Services Pty Ltd (mysmartmoney.io) has been flagged by ASIC (Australia) for "Imposter". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: mysmartmoney.io.
Opened my account with Impersonation of Quay Wholesale Fund Services Pty Ltd (mysmartmoney.io) from a blog post comparing services and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Personal attention|Helpful community forum
Cons: Minimum deposit could be lower
I joined Impersonation of Quay Wholesale Fund Services Pty Ltd (mysmartmoney.io) after a family member had a good experience and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Real-time alerts|Responsive team
Cons: Charting tools need more indicators|Limited cryptocurrency options
Do not use Impersonation of Quay Wholesale Fund Services Pty Ltd (mysmartmoney.io) for anything serious. I used them for about three months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Personal attention|Real-time alerts|Smooth onboarding
Cons: Wish they had more educational resources|None so far
Impersonation of Quay Wholesale Fund Services Pty Ltd (mysmartmoney.io) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Great customer service|Reliable uptime
Cons: Spreads widen during volatile periods
I wanted to transfer my portfolio from another broker to Impersonation of Quay Wholesale Fund Services Pty Ltd (mysmartmoney.io). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Professional team|Automated trading options|Two-factor authentication
Cons: Wish they had more educational resources|Email notifications too frequent
Where do I even begin with Impersonation of Quay Wholesale Fund Services Pty Ltd (mysmartmoney.io)? since mid-2025 of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Risk management tools|Market news feed
Cons: Could offer more webinars
Impersonation of Quay Wholesale Fund Services Pty Ltd (mysmartmoney.io) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Good analytical tools|Fast execution|Social trading features
Cons: Website design could be more modern
The platform at Impersonation of Quay Wholesale Fund Services Pty Ltd (mysmartmoney.io) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for about ten months of dealing with this, I have had enough.
Pros: Demo account available|Segregated accounts
Cons: Live chat only during business hours