Impersonation of Personal Portfolio Online Pty Ltd (personalportfolioonline.com)

I found Impersonation of Personal Portfolio Online Pty Ltd (personalportfolioonline.com) while looking for alternatives to my previous provider and the initial impression was positive. But for just over a year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.

The mobile app from Impersonation of Personal Portfolio Online Pty Ltd (personalportfolioonline.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.

After using Impersonation of Personal Portfolio Online Pty Ltd (personalportfolioonline.com) for close to eighteen months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.

I am in a dispute with Impersonation of Personal Portfolio Online Pty Ltd (personalportfolioonline.com) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.

Impersonation of Personal Portfolio Online Pty Ltd (personalportfolioonline.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

What really bothers me about Impersonation of Personal Portfolio Online Pty Ltd (personalportfolioonline.com) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after comparing multiple platforms and I fell for the polished exterior. Never again.

I signed up with Impersonation of Personal Portfolio Online Pty Ltd (personalportfolioonline.com) based on a colleague's recommendation and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.

I wanted to transfer my portfolio from another broker to Impersonation of Personal Portfolio Online Pty Ltd (personalportfolioonline.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.

I had a dispute with Impersonation of Personal Portfolio Online Pty Ltd (personalportfolioonline.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.