Impersonation of Northerly Capital Pty Ltd (northerly-capital.com)

I found Impersonation of Northerly Capital Pty Ltd (northerly-capital.com) when my bank disappointed me and I searched for alternatives and the initial impression was positive. But since last summer later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.

My withdrawal request from Impersonation of Northerly Capital Pty Ltd (northerly-capital.com) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.

The onboarding at Impersonation of Northerly Capital Pty Ltd (northerly-capital.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.

What really bothers me about Impersonation of Northerly Capital Pty Ltd (northerly-capital.com) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them from a blog post comparing services and I fell for the polished exterior. Never again.

I had a dispute with Impersonation of Northerly Capital Pty Ltd (northerly-capital.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.

I referred a friend to Impersonation of Northerly Capital Pty Ltd (northerly-capital.com) through a financial advisor. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

I joined Impersonation of Northerly Capital Pty Ltd (northerly-capital.com) after my brother mentioned them and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.

Opened my account with Impersonation of Northerly Capital Pty Ltd (northerly-capital.com) through a financial advisor and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

Customer support at Impersonation of Northerly Capital Pty Ltd (northerly-capital.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.

Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Impersonation of Northerly Capital Pty Ltd (northerly-capital.com) said it was market conditions. Same news, another broker filled me properly. They are not honest.