Impersonation of Money Cat Group Pty Ltd (fixedratebondsmoneycat.com)

The so-called education at Impersonation of Money Cat Group Pty Ltd (fixedratebondsmoneycat.com) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted since I opened my account last year thinking they would help me learn.

The platform itself is okay, but the customer service at Impersonation of Money Cat Group Pty Ltd (fixedratebondsmoneycat.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.

Impersonation of Money Cat Group Pty Ltd (fixedratebondsmoneycat.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

The spread at Impersonation of Money Cat Group Pty Ltd (fixedratebondsmoneycat.com) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them based on a colleague's recommendation and initially thought the platform was good - until I started trading seriously.

After for about five months with Impersonation of Money Cat Group Pty Ltd (fixedratebondsmoneycat.com), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

My card was charged twice by Impersonation of Money Cat Group Pty Ltd (fixedratebondsmoneycat.com) on the same day. I had to dispute it with my bank. Impersonation of Money Cat Group Pty Ltd (fixedratebondsmoneycat.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.

I trusted Impersonation of Money Cat Group Pty Ltd (fixedratebondsmoneycat.com) with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.

I wanted to transfer my portfolio from another broker to Impersonation of Money Cat Group Pty Ltd (fixedratebondsmoneycat.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.

Impersonation of Money Cat Group Pty Ltd (fixedratebondsmoneycat.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Impersonation of Money Cat Group Pty Ltd (fixedratebondsmoneycat.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.