Impersonation of Horizon Gold Limited (thehorizon-gold.com) has been flagged by ASIC (Australia) for "Imposter". Phones: +61242770195, +16478461992
Addresses: Portland House Bressenden Pl London SW1E 5RS UK This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: thehorizon-gold.com.
I found Impersonation of Horizon Gold Limited (thehorizon-gold.com) through word of mouth in my investment club and the initial impression was positive. But for a couple of months now later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Transparent fees|Real-time alerts|Tax reports included|Multiple order types
Cons: Limited cryptocurrency options|Alert system is basic
After spending for roughly four months trying to make Impersonation of Horizon Gold Limited (thehorizon-gold.com) work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Clear documentation|Multi-device support|High security standards
Cons: Website design could be more modern|None so far
Customer support at Impersonation of Horizon Gold Limited (thehorizon-gold.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Easy to use platform|Multi-currency support
Cons: Wish they had more educational resources
Impersonation of Horizon Gold Limited (thehorizon-gold.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: High security standards|Helpful community forum|Personal attention|Fast support response
Cons: Limited demo account features|Withdrawal takes 1-2 business days
KYC with Impersonation of Horizon Gold Limited (thehorizon-gold.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Low minimum deposit|Professional team|Fast support response|Clean UI
Cons: Search feature is basic
Do not use Impersonation of Horizon Gold Limited (thehorizon-gold.com) for anything serious. I used them for roughly four months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Multiple order types|Social trading features|Intuitive for beginners
Cons: Withdrawal takes 1-2 business days
I have been trying to close my account with Impersonation of Horizon Gold Limited (thehorizon-gold.com) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Full transparency|Smooth onboarding|Intuitive for beginners
Cons: Minimum deposit could be lower
I closed a profitable position at Impersonation of Horizon Gold Limited (thehorizon-gold.com) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Educational resources|Risk management tools|Easy to use platform
Cons: Could offer more webinars|Desktop app not available on Linux
I lost a significant amount because Impersonation of Horizon Gold Limited (thehorizon-gold.com) did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Easy to use platform|Multi-currency support|No hidden fees
Cons: Live chat only during business hours
Impersonation of Horizon Gold Limited (thehorizon-gold.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Personal attention|Clean UI|Fast execution
Cons: Limited cryptocurrency options|Limited social trading features