Impersonation of Gemstone Corporation Pty Ltd (gemstonetradehub.com) has been flagged by ASIC (Australia) for "Imposter". Addresses: 10.05 60 Bathurst Street Sydney NSW 2000 Australia This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: gemstonetradehub.com.
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Impersonation of Gemstone Corporation Pty Ltd (gemstonetradehub.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Tax reports included|High security standards|Low minimum deposit
Cons: Limited demo account features|Mobile app could be improved
The onboarding at Impersonation of Gemstone Corporation Pty Ltd (gemstonetradehub.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Copy trading available|Multi-currency support|Social trading features|Easy to use platform
Cons: None so far
I lost a significant amount because Impersonation of Gemstone Corporation Pty Ltd (gemstonetradehub.com) did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Regular updates|Competitive fees|Automated trading options|Economic calendar
Cons: Live chat only during business hours
Impersonation of Gemstone Corporation Pty Ltd (gemstonetradehub.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Tax reports included|Fast support response|Great customer service
Cons: Account statements could be more detailed
I opened an account with Impersonation of Gemstone Corporation Pty Ltd (gemstonetradehub.com) for the past year and a half ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Transparent fees|Social trading features|Customizable dashboard|Smooth onboarding
Cons: Wait times can be long during peak hours
The so-called education at Impersonation of Gemstone Corporation Pty Ltd (gemstonetradehub.com) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for just over a year thinking they would help me learn.
Pros: Economic calendar|Low minimum deposit|Professional team|Clear documentation
Cons: Minor UI glitches occasionally|Limited social trading features
If you are reading this considering Impersonation of Gemstone Corporation Pty Ltd (gemstonetradehub.com) - run. I wish I had read more negative reviews while looking for alternatives to my previous provider. I thought the positive ones were real. Maybe some are. My experience over for over a year has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Portfolio tracking tools|Helpful community forum|Fast execution|Easy to use platform
Cons: Would like more payment methods
The platform itself is okay, but the customer service at Impersonation of Gemstone Corporation Pty Ltd (gemstonetradehub.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Multi-device support|Stable platform|API access
Cons: Would like more payment methods
Impersonation of Gemstone Corporation Pty Ltd (gemstonetradehub.com) offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Excellent charting|Personal attention|Real-time alerts|Educational resources
Cons: Research section could be deeper|Would like more payment methods