Impersonation of Futu Securities (Australia) Ltd (futu-pro.org) has been flagged by ASIC (Australia) for "Imposter". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: futu-pro.org.
Customer support at Impersonation of Futu Securities (Australia) Ltd (futu-pro.org) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Multiple order types|Multi-currency support|Easy withdrawals|Dedicated account manager
Cons: Nothing significant|Limited demo account features
After spending for about eight months trying to make Impersonation of Futu Securities (Australia) Ltd (futu-pro.org) work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: No hidden fees|Good analytical tools|Real-time alerts
Cons: No fractional shares|No phone support on weekends
After using Impersonation of Futu Securities (Australia) Ltd (futu-pro.org) since the beginning of the year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Copy trading available|Educational resources|Smooth onboarding|High security standards
Cons: Minor UI glitches occasionally
Do not be fooled by the professional-looking website. Behind the scenes, Impersonation of Futu Securities (Australia) Ltd (futu-pro.org) is disorganized and incompetent. I found them after doing extensive research and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Multi-device support|Competitive fees|Responsive team|Economic calendar
Cons: Spreads widen during volatile periods
My card was charged twice by Impersonation of Futu Securities (Australia) Ltd (futu-pro.org) on the same day. I had to dispute it with my bank. Impersonation of Futu Securities (Australia) Ltd (futu-pro.org) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Multi-device support|Reliable uptime|Competitive fees|Transparent fees
Cons: Limited social trading features|Help articles are sometimes vague
I wanted to transfer my portfolio from another broker to Impersonation of Futu Securities (Australia) Ltd (futu-pro.org). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Smooth onboarding|Copy trading available
Cons: Withdrawal takes 1-2 business days|Research section could be deeper