I had a dispute with Impersonation of Felix Markets Pty Ltd (felixmarkets.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Stable platform|Wide product range|Fast execution
Cons: Limited social trading features