Impersonation of Exchange Trades Pty Ltd (theexchtraders.com) has been flagged by ASIC (Australia) for "Imposter". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.theexchtraders.com.
Impersonation of Exchange Trades Pty Ltd (theexchtraders.com) advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Real-time alerts|Two-factor authentication|Multi-currency support|API access
Cons: Wait times can be long during peak hours
Do not believe the bonus offer from Impersonation of Exchange Trades Pty Ltd (theexchtraders.com). The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited through a podcast recommendation and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Fast deposits|API access
Cons: No dark mode on mobile|Email notifications too frequent
After using Impersonation of Exchange Trades Pty Ltd (theexchtraders.com) for about three months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Personal attention|API access
Cons: Currency conversion fee exists
Impersonation of Exchange Trades Pty Ltd (theexchtraders.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Great customer service|Wide product range|Fast support response|Good analytical tools
Cons: Slow to add new assets|Spreads widen during volatile periods
I experienced a security concern with my Impersonation of Exchange Trades Pty Ltd (theexchtraders.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Risk management tools|Instant funding|Good analytical tools
Cons: Currency conversion fee exists|Withdrawal takes 1-2 business days
The spread at Impersonation of Exchange Trades Pty Ltd (theexchtraders.com) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after a trusted YouTuber reviewed them and initially thought the platform was good - until I started trading seriously.
Pros: Segregated accounts|Clear documentation
Cons: Mobile app could be improved
My card was charged twice by Impersonation of Exchange Trades Pty Ltd (theexchtraders.com) on the same day. I had to dispute it with my bank. Impersonation of Exchange Trades Pty Ltd (theexchtraders.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Good analytical tools|Economic calendar
Cons: Spreads widen during volatile periods|Currency conversion fee exists
I gave Impersonation of Exchange Trades Pty Ltd (theexchtraders.com) a fair chance. After for the past year and a half of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Dedicated account manager|Helpful community forum|Good analytical tools|Intuitive for beginners
Cons: Wait times can be long during peak hours|Slow to add new assets