Impersonation of Equity West Securities Pty Ltd (equitywestsecurites.com and ew-sec.com) has been flagged by ASIC (Australia) for "Imposter". Phones: 61862750745
Addresses: Level 9 Capital Square Tower 3 98 Mounts Bay Road Perth WA 6000 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.ew-sec.com.
Impersonation of Equity West Securities Pty Ltd (equitywestsecurites.com and ew-sec.com) locked my account without warning and demanded documents I had already submitted. for about eight months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Full transparency|Responsive team
Cons: Mobile app could be improved
After for just over a year with Impersonation of Equity West Securities Pty Ltd (equitywestsecurites.com and ew-sec.com), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Low minimum deposit|Tax reports included
Cons: Some tools only available on higher tiers|Could offer more webinars
Where do I even begin with Impersonation of Equity West Securities Pty Ltd (equitywestsecurites.com and ew-sec.com)? for about five months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Easy withdrawals|Market news feed|Great customer service|API access
Cons: Would like more payment methods
Impersonation of Equity West Securities Pty Ltd (equitywestsecurites.com and ew-sec.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Demo account available|No hidden fees
Cons: No dark mode on mobile
I requested my data from Impersonation of Equity West Securities Pty Ltd (equitywestsecurites.com and ew-sec.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Multi-currency support|Responsive team|Reliable uptime|Regular updates
Cons: Wish they had more educational resources
Impersonation of Equity West Securities Pty Ltd (equitywestsecurites.com and ew-sec.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Personal attention|Regular platform improvements|Competitive fees|Tax reports included
Cons: Wish they had more educational resources
Customer support at Impersonation of Equity West Securities Pty Ltd (equitywestsecurites.com and ew-sec.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Multi-currency support|Portfolio tracking tools|Dedicated account manager
Cons: Currency conversion fee exists|Help articles are sometimes vague
After using Impersonation of Equity West Securities Pty Ltd (equitywestsecurites.com and ew-sec.com) since I retired last year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Intuitive for beginners|Personal attention|Real-time alerts
Cons: Limited social trading features
I wanted to transfer my portfolio from another broker to Impersonation of Equity West Securities Pty Ltd (equitywestsecurites.com and ew-sec.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Comprehensive tools|Regular platform improvements|API access
Cons: Live chat only during business hours|Onboarding videos are outdated