Impersonation of Directlending (Aust) Pty Ltd (directlendingaust.com.au) has been flagged by ASIC (Australia) for "Imposter". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: directlendingaust.com.au.
The onboarding at Impersonation of Directlending (Aust) Pty Ltd (directlendingaust.com.au) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Multi-currency support|Risk management tools|Full transparency|Market news feed
Cons: Charting tools need more indicators
I closed a profitable position at Impersonation of Directlending (Aust) Pty Ltd (directlendingaust.com.au) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Quick verification|Smooth onboarding
Cons: Inactivity fee applies after 12 months
I found Impersonation of Directlending (Aust) Pty Ltd (directlendingaust.com.au) after hearing about them at a conference and the initial impression was positive. But since the beginning of the year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Easy withdrawals|Educational resources|Helpful community forum
Cons: Help articles are sometimes vague|Would like more payment methods
Customer support at Impersonation of Directlending (Aust) Pty Ltd (directlendingaust.com.au) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Full transparency|Multiple order types|Risk management tools
Cons: Mobile app could be improved|No phone support on weekends
I have been trying to close my account with Impersonation of Directlending (Aust) Pty Ltd (directlendingaust.com.au) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Fast support response|High security standards|Good analytical tools
Cons: Research section could be deeper
Do not use Impersonation of Directlending (Aust) Pty Ltd (directlendingaust.com.au) for anything serious. I used them for about five months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Multi-currency support|Smooth onboarding|High security standards|Good analytical tools
Cons: Cannot customize dashboard fully
Opened my account with Impersonation of Directlending (Aust) Pty Ltd (directlendingaust.com.au) through a podcast recommendation and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Great customer service|Clean UI
Cons: Withdrawal takes 1-2 business days|Some tools only available on higher tiers
I requested my data from Impersonation of Directlending (Aust) Pty Ltd (directlendingaust.com.au) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Portfolio tracking tools|Detailed reporting|Fast execution
Cons: Withdrawal takes 1-2 business days
I signed up with Impersonation of Directlending (Aust) Pty Ltd (directlendingaust.com.au) after reading several online reviews and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: API access|Economic calendar|Multiple order types
Cons: Cannot customize dashboard fully
The mobile app from Impersonation of Directlending (Aust) Pty Ltd (directlendingaust.com.au) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Risk management tools|Comprehensive tools|Good analytical tools|No hidden fees
Cons: Search feature is basic|Some tools only available on higher tiers