Impersonation of Cromwell REIT Holdings Pty Ltd (cromwellreitholdings.com) has been flagged by ASIC (Australia) for "Imposter". Phones: +6 (146) 811-5005
Addresses: Level 10 100 Creek Street, Brisbane City QLD 4000 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: cromwellreitholdings.com.
Impersonation of Cromwell REIT Holdings Pty Ltd (cromwellreitholdings.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Stable platform|Dedicated account manager|Automated trading options|Reliable uptime
Cons: Website design could be more modern|Slow to add new assets
My card was charged twice by Impersonation of Cromwell REIT Holdings Pty Ltd (cromwellreitholdings.com) on the same day. I had to dispute it with my bank. Impersonation of Cromwell REIT Holdings Pty Ltd (cromwellreitholdings.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Copy trading available|Social trading features
Cons: Inactivity fee applies after 12 months|None so far
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Impersonation of Cromwell REIT Holdings Pty Ltd (cromwellreitholdings.com) said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: API access|Demo account available|Dividend tracking
Cons: Desktop app not available on Linux|Wish they had more educational resources
Impersonation of Cromwell REIT Holdings Pty Ltd (cromwellreitholdings.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Detailed reporting|Regular platform improvements|Instant funding
Cons: Limited ETF selection
Impersonation of Cromwell REIT Holdings Pty Ltd (cromwellreitholdings.com) locked my account without warning and demanded documents I had already submitted. for over three years later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Easy withdrawals|Excellent charting|Personal attention
Cons: No phone support on weekends
Impersonation of Cromwell REIT Holdings Pty Ltd (cromwellreitholdings.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Full transparency|Intuitive for beginners|No hidden fees|Copy trading available
Cons: Mobile app could be improved
The hidden fees at Impersonation of Cromwell REIT Holdings Pty Ltd (cromwellreitholdings.com) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Responsive team|Dividend tracking|Portfolio tracking tools|Regular updates
Cons: Live chat only during business hours|Website design could be more modern
The platform itself is okay, but the customer service at Impersonation of Cromwell REIT Holdings Pty Ltd (cromwellreitholdings.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Social trading features|Good analytical tools|High security standards
Cons: Limited social trading features|Wait times can be long during peak hours