Impersonation of Capstone Global Australia Pty Ltd (fxcg.com) has been flagged by ASIC (Australia) for "Imposter". Phones: 44 20 7097 4323
Addresses: No 9 Cassius Webster Building Grace Complex PO Box 1330 The Valley AI 2640 Anguilla This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.fxcg.com.
My withdrawal request from Impersonation of Capstone Global Australia Pty Ltd (fxcg.com) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Excellent charting|Smooth onboarding
Cons: Help articles are sometimes vague|Would like more payment methods
I am in a dispute with Impersonation of Capstone Global Australia Pty Ltd (fxcg.com) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Multi-device support|Multi-currency support|Regular platform improvements|Intuitive for beginners
Cons: Website design could be more modern
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Impersonation of Capstone Global Australia Pty Ltd (fxcg.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Low minimum deposit|Smooth onboarding|Detailed reporting
Cons: None so far|Inactivity fee applies after 12 months
The so-called education at Impersonation of Capstone Global Australia Pty Ltd (fxcg.com) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for a few weeks now thinking they would help me learn.
Pros: Helpful community forum|Professional team
Cons: Would like more payment methods|Currency conversion fee exists
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Impersonation of Capstone Global Australia Pty Ltd (fxcg.com) said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Segregated accounts|Responsive team|Educational resources
Cons: Currency conversion fee exists
I referred a friend to Impersonation of Capstone Global Australia Pty Ltd (fxcg.com) through a forum discussion. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Low minimum deposit|Dedicated account manager|Professional team|Portfolio tracking tools
Cons: Limited demo account features
I had high hopes for Impersonation of Capstone Global Australia Pty Ltd (fxcg.com) based on a colleague's recommendation, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Helpful community forum|Great customer service|Copy trading available|Portfolio tracking tools
Cons: Email notifications too frequent|Wait times can be long during peak hours