Impersonation of Blockchain Australia Ltd (@au-blockchain.com) has been flagged by ASIC (Australia) for "Imposter". International regulator warning https://www.fma.govt.nz/library/warnings-and-alerts/backchain-cibersecurity/ This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: au-blockchain.com.
Impersonation of Blockchain Australia Ltd (@au-blockchain.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Helpful community forum|Risk management tools|Demo account available|Comprehensive tools
Cons: No phone support on weekends|Currency conversion fee exists
The onboarding at Impersonation of Blockchain Australia Ltd (@au-blockchain.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Portfolio tracking tools|Excellent charting
Cons: Limited ETF selection
After using Impersonation of Blockchain Australia Ltd (@au-blockchain.com) for about five months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Customizable dashboard|Comprehensive tools|Clear documentation
Cons: Would like more payment methods
My withdrawal from Impersonation of Blockchain Australia Ltd (@au-blockchain.com) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since the beginning of the year of being strung along.
Pros: Portfolio tracking tools|Multi-currency support
Cons: Email notifications too frequent|Nothing significant
Impersonation of Blockchain Australia Ltd (@au-blockchain.com) locked my account without warning and demanded documents I had already submitted. for just over a year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Copy trading available|Competitive fees|Helpful community forum|Demo account available
Cons: Onboarding videos are outdated|Limited cryptocurrency options
Impersonation of Blockchain Australia Ltd (@au-blockchain.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Fast execution|Helpful community forum|Full transparency
Cons: Search feature is basic
I wanted to transfer my portfolio from another broker to Impersonation of Blockchain Australia Ltd (@au-blockchain.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Regular platform improvements|Detailed reporting
Cons: No integrated tax optimization
KYC with Impersonation of Blockchain Australia Ltd (@au-blockchain.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Excellent charting|Automated trading options|Regular platform improvements|Comprehensive tools
Cons: No phone support on weekends|Limited cryptocurrency options
I requested my data from Impersonation of Blockchain Australia Ltd (@au-blockchain.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Stable platform|Easy withdrawals
Cons: Inactivity fee applies after 12 months|Nothing significant