KYC with Impersonation of Balmoral Asset Management Pty Ltd (balmoralmarch.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Multiple order types|Regular platform improvements|Multi-currency support|No hidden fees
Cons: Limited cryptocurrency options|Help articles are sometimes vague