Customer support at Impersonation of Bacera Co Pty Ltd (eztradeglobal.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: No hidden fees|Reliable uptime|API access|Social trading features
Cons: Would like more payment methods|No integrated tax optimization