After for the past six months with Impersonation of Atlassian Capital Pty Ltd (atlasaigains.com), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Two-factor authentication|Dedicated account manager
Cons: Live chat only during business hours|Could offer more webinars