Impersonation of Alpha Trade Pty Ltd (alphaprime-link.com) has been flagged by ASIC (Australia) for "Imposter". Phones: 61753215913, 61728025351
Addresses: 121 Selborne Street Preston England PR1 4LA This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: alphaprime-link.com.
I joined Impersonation of Alpha Trade Pty Ltd (alphaprime-link.com) through a financial advisor and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Instant funding|Dedicated account manager
Cons: Limited ETF selection
After for a few weeks now with Impersonation of Alpha Trade Pty Ltd (alphaprime-link.com), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Competitive fees|Easy to use platform
Cons: Slow to add new assets|Inactivity fee applies after 12 months
If you are reading this considering Impersonation of Alpha Trade Pty Ltd (alphaprime-link.com) - run. I wish I had read more negative reviews after a friend recommended them. I thought the positive ones were real. Maybe some are. My experience over for the past six months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Excellent charting|Helpful community forum|Wide product range
Cons: Spreads widen during volatile periods
Impersonation of Alpha Trade Pty Ltd (alphaprime-link.com) offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Low minimum deposit|Educational resources|Demo account available|Comprehensive tools
Cons: Minimum deposit could be lower
I wanted to transfer my portfolio from another broker to Impersonation of Alpha Trade Pty Ltd (alphaprime-link.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Personal attention|API access|Copy trading available|Automated trading options
Cons: No dark mode on mobile|Research section could be deeper
Impersonation of Alpha Trade Pty Ltd (alphaprime-link.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Demo account available|Wide product range|Automated trading options|Fast execution
Cons: No fractional shares
Impersonation of Alpha Trade Pty Ltd (alphaprime-link.com) locked my account without warning and demanded documents I had already submitted. for about eight months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Regular updates|Easy withdrawals
Cons: Withdrawal takes 1-2 business days
Impersonation of Alpha Trade Pty Ltd (alphaprime-link.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Detailed reporting|Wide product range|Automated trading options|Economic calendar
Cons: No live chat on mobile|Alert system is basic
My withdrawal from Impersonation of Alpha Trade Pty Ltd (alphaprime-link.com) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since early this year of being strung along.
Pros: High security standards|Excellent charting|Intuitive for beginners
Cons: Website design could be more modern|Onboarding videos are outdated
Impersonation of Alpha Trade Pty Ltd (alphaprime-link.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Segregated accounts|Easy withdrawals|Full transparency|Two-factor authentication
Cons: Nothing significant|Wish they had more educational resources