Forex Brokers

Impersonation of Alliance Trade Pty Ltd (alliancetradeonline.com)

1.5 (8 reviews)
🇦🇺 Australia
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About Impersonation of Alliance Trade Pty Ltd (alliancetradeonline.com)

Impersonation of Alliance Trade Pty Ltd (alliancetradeonline.com) has been flagged by ASIC (Australia) for "Imposter". Phones: +08503906252

Addresses: Varna Bulgaria This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.alliancetradeonline.com.

Customer Reviews

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Rock bottom service quality

N
Natalie I.
3 months ago

Do not be fooled by the professional-looking website. Behind the scenes, Impersonation of Alliance Trade Pty Ltd (alliancetradeonline.com) is disorganized and incompetent. I found them after my brother mentioned them and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.

Pros: Social trading features|Clean UI

Cons: Limited cryptocurrency options

Impossible to reach anyone

I
Iris D.
3 months ago

My card was charged twice by Impersonation of Alliance Trade Pty Ltd (alliancetradeonline.com) on the same day. I had to dispute it with my bank. Impersonation of Alliance Trade Pty Ltd (alliancetradeonline.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.

Pros: Regular updates|Fast support response

Cons: No dark mode on mobile

I want my money back

C
Chloe F.
4 months ago

Customer support at Impersonation of Alliance Trade Pty Ltd (alliancetradeonline.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.

Pros: Tax reports included|Professional team

Cons: Limited social trading features|Onboarding videos are outdated

Research is copy-paste from elsewhere

A
Andrea L.
4 months ago

Impersonation of Alliance Trade Pty Ltd (alliancetradeonline.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.

Pros: Risk management tools|Stable platform|Two-factor authentication

Cons: Spreads widen during volatile periods

Live chat is a bot that helps nobody

T
Thomas C.
6 months ago

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Impersonation of Alliance Trade Pty Ltd (alliancetradeonline.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

Pros: Great customer service|No hidden fees

Cons: Some tools only available on higher tiers

Unprofessional and unreliable

S
Simon K.
9 months ago

The onboarding at Impersonation of Alliance Trade Pty Ltd (alliancetradeonline.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.

Pros: Detailed reporting|Regular platform improvements

Cons: Nothing significant|Would like more payment methods

No MT4/MT5 export

M
Miles I.
9 months ago

I experienced a security concern with my Impersonation of Alliance Trade Pty Ltd (alliancetradeonline.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.

Pros: Risk management tools|Good analytical tools|Quick verification

Cons: Mobile app could be improved

Charting is from 2010

A
Aaron F.
9 months ago

The mobile app from Impersonation of Alliance Trade Pty Ltd (alliancetradeonline.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.

Pros: Instant funding|Good analytical tools

Cons: Search feature is basic