Forex Brokers

Impersonation of Alara Pty Ltd and Alara Funds Management Pty Ltd

1.4 (13 reviews)
🇦🇺 Australia
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1.4
13 reviews
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About Impersonation of Alara Pty Ltd and Alara Funds Management Pty Ltd

Impersonation of Alara Pty Ltd and Alara Funds Management Pty Ltd has been flagged by ASIC (Australia) for "Imposter". Phones: 0404 218 383

Addresses: 70 St Kilda Road, Melbourne This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.alarafundsmanagement.com.

Customer Reviews

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Amy P.
2 weeks ago

The platform itself is okay, but the customer service at Impersonation of Alara Pty Ltd and Alara Funds Management Pty Ltd is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.

Pros: Excellent charting|Responsive team

Cons: No dark mode on mobile|No live chat on mobile

I expected bad but this was worse

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Elizabeth C.
1 months ago

I had a dispute with Impersonation of Alara Pty Ltd and Alara Funds Management Pty Ltd and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.

Pros: Quick verification|Market news feed|Demo account available|Fast support response

Cons: Cannot customize dashboard fully

No phone number that works

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David J.
1 months ago

Do not be fooled by the professional-looking website. Behind the scenes, Impersonation of Alara Pty Ltd and Alara Funds Management Pty Ltd is disorganized and incompetent. I found them through word of mouth in my investment club and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.

Pros: Regular platform improvements|Professional team

Cons: Onboarding videos are outdated|Help articles are sometimes vague

They make everything difficult

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Lily W.
2 months ago

I trusted Impersonation of Alara Pty Ltd and Alara Funds Management Pty Ltd with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.

Pros: No hidden fees|Clean UI|Competitive fees

Cons: Help articles are sometimes vague|Website design could be more modern

Every interaction was painful

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Ryan I.
3 months ago

I requested my data from Impersonation of Alara Pty Ltd and Alara Funds Management Pty Ltd under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.

Pros: Copy trading available|Multiple order types|Social trading features

Cons: Some tools only available on higher tiers|Charting tools need more indicators

Terrible customer service

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Carl O.
3 months ago

Impersonation of Alara Pty Ltd and Alara Funds Management Pty Ltd offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.

Pros: Quick verification|API access

Cons: Limited demo account features|Charting tools need more indicators

They target inexperienced users

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Tyler P.
3 months ago

The platform at Impersonation of Alara Pty Ltd and Alara Funds Management Pty Ltd is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for the past six months of dealing with this, I have had enough.

Pros: Clean UI|Economic calendar|Good analytical tools

Cons: Charting tools need more indicators|No fractional shares

Failed me when I needed them most

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Oscar C.
4 months ago

I joined Impersonation of Alara Pty Ltd and Alara Funds Management Pty Ltd after comparing multiple platforms and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.

Pros: Demo account available|Automated trading options

Cons: Help articles are sometimes vague

Platform down more than it is up

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Iris X.
6 months ago

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Impersonation of Alara Pty Ltd and Alara Funds Management Pty Ltd recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

Pros: Fast support response|Helpful community forum|Fast deposits

Cons: Help articles are sometimes vague

Transfer to another broker refused

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Chloe S.
6 months ago

Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Impersonation of Alara Pty Ltd and Alara Funds Management Pty Ltd said it was market conditions. Same news, another broker filled me properly. They are not honest.

Pros: Fast support response|No hidden fees

Cons: Would like more payment methods|No dark mode on mobile