Impersonation of Acute Finance Pty Ltd (alpha-tradex.com) has been flagged by ASIC (Australia) for "Imposter". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: alpha-tradex.com.
After for just over a year with Impersonation of Acute Finance Pty Ltd (alpha-tradex.com) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Tax reports included|Professional team
Cons: Help articles are sometimes vague
I requested my data from Impersonation of Acute Finance Pty Ltd (alpha-tradex.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Regular platform improvements|Detailed reporting
Cons: None so far
Customer support at Impersonation of Acute Finance Pty Ltd (alpha-tradex.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Low minimum deposit|Personal attention
Cons: Wait times can be long during peak hours
The so-called education at Impersonation of Acute Finance Pty Ltd (alpha-tradex.com) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for over three years thinking they would help me learn.
Pros: Regular platform improvements|Portfolio tracking tools|Responsive team|Transparent fees
Cons: Wait times can be long during peak hours|Could offer more webinars
I wanted to transfer my portfolio from another broker to Impersonation of Acute Finance Pty Ltd (alpha-tradex.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Quick verification|Good mobile app|Detailed reporting
Cons: Live chat only during business hours|Search feature is basic
The spread at Impersonation of Acute Finance Pty Ltd (alpha-tradex.com) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them through word of mouth in my investment club and initially thought the platform was good - until I started trading seriously.
Pros: Fast support response|Demo account available|Wide product range
Cons: Could offer more webinars
After using Impersonation of Acute Finance Pty Ltd (alpha-tradex.com) since mid-2025, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Portfolio tracking tools|Stable platform|Automated trading options
Cons: Live chat only during business hours|Mobile app could be improved
If you are reading this considering Impersonation of Acute Finance Pty Ltd (alpha-tradex.com) - run. I wish I had read more negative reviews through a forum discussion. I thought the positive ones were real. Maybe some are. My experience over for a few weeks now has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Customizable dashboard|Regular updates|Fast execution
Cons: Slow to add new assets|Limited ETF selection
I referred a friend to Impersonation of Acute Finance Pty Ltd (alpha-tradex.com) after hearing about them at a conference. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: No hidden fees|Economic calendar|Tax reports included|Personal attention
Cons: Search feature is basic|No live chat on mobile