Imperial Limited has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +1-888-611-6976
Addresses: 3 Hoi Ping Road Causeway Bay Hong Kong This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: imperialhklimited.com.hk.
Where do I even begin with Imperial Limited? for about eight months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Demo account available|Stable platform|Two-factor authentication
Cons: Slow to add new assets
Do not use Imperial Limited for anything serious. I used them for a couple of months now for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Fast support response|Wide product range|Detailed reporting
Cons: Inactivity fee applies after 12 months
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Imperial Limited recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Detailed reporting|Demo account available
Cons: Limited social trading features|No phone support on weekends
I wanted to transfer my portfolio from another broker to Imperial Limited. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Clear documentation|Easy withdrawals
Cons: No crypto staking
KYC with Imperial Limited is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Dedicated account manager|Wide product range|Reliable uptime
Cons: Email notifications too frequent