Imperial (Hong Kong) Limited has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +1-888-611-6976
Addresses: 3 Hoi Ping Road Causeway Bay Hong Kong This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: imperialhklimited.com.hk.
The so-called education at Imperial (Hong Kong) Limited is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for over three years thinking they would help me learn.
Pros: No hidden fees|Social trading features|Segregated accounts|Dedicated account manager
Cons: Limited social trading features|Wait times can be long during peak hours
I found Imperial (Hong Kong) Limited after attending a webinar they hosted and the initial impression was positive. But for the past six months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: High security standards|Detailed reporting
Cons: Onboarding videos are outdated|Spreads widen during volatile periods
I requested my data from Imperial (Hong Kong) Limited under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Regular updates|Easy withdrawals|Fast deposits|Dedicated account manager
Cons: Currency conversion fee exists|Website design could be more modern
I opened an account with Imperial (Hong Kong) Limited for a couple of months now ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Market news feed|Regular platform improvements|Educational resources|Automated trading options
Cons: Mobile app could be improved|Minimum deposit could be lower
The hidden fees at Imperial (Hong Kong) Limited are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Comprehensive tools|Stable platform|Segregated accounts|Educational resources
Cons: Slow to add new assets|Nothing significant
The reporting at Imperial (Hong Kong) Limited is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Quick verification|Good mobile app|Portfolio tracking tools
Cons: Email notifications too frequent
The mobile app from Imperial (Hong Kong) Limited is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Automated trading options|Portfolio tracking tools|API access|Fast deposits
Cons: Minimum deposit could be lower|No fractional shares
If you are reading this considering Imperial (Hong Kong) Limited - run. I wish I had read more negative reviews while looking for alternatives to my previous provider. I thought the positive ones were real. Maybe some are. My experience over for roughly four months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Customizable dashboard|Social trading features|Personal attention|Full transparency
Cons: Some tools only available on higher tiers|Minimum deposit could be lower
My withdrawal from Imperial (Hong Kong) Limited was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for about three months of being strung along.
Pros: Clean UI|Economic calendar|Social trading features
Cons: Limited cryptocurrency options|Live chat only during business hours
Customer support at Imperial (Hong Kong) Limited seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Competitive fees|Intuitive for beginners
Cons: Nothing significant|No integrated tax optimization