immediatefolex.com has been flagged by AMF (France) for "Unauthorised". Category: Crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: immediatefolex.com.
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. immediatefolex.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: High security standards|Regular platform improvements
Cons: No dark mode on mobile
Customer support at immediatefolex.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Demo account available|Fast execution|High security standards|Copy trading available
Cons: Alert system is basic|Currency conversion fee exists
I wanted to transfer my portfolio from another broker to immediatefolex.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Smooth onboarding|Segregated accounts
Cons: Slow to add new assets|Charting tools need more indicators
I have been trying to close my account with immediatefolex.com for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Dedicated account manager|Segregated accounts|Regular updates
Cons: Alert system is basic
The onboarding at immediatefolex.com was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Tax reports included|Multi-currency support|Fast support response
Cons: Currency conversion fee exists|Nothing significant