Immediate Neon has been flagged by Alberta Securities Commission for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Do not be fooled by the professional-looking website. Behind the scenes, Immediate Neon is disorganized and incompetent. I found them after seeing their ad online and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Multiple order types|Competitive fees|Fast support response|Excellent charting
Cons: Help articles are sometimes vague|Minor UI glitches occasionally
Do not use Immediate Neon for anything serious. I used them since I retired last year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Tax reports included|High security standards|Multiple order types
Cons: Cannot customize dashboard fully|Search feature is basic
After for about eight months with Immediate Neon I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Regular platform improvements|Social trading features|Fast execution|Multi-currency support
Cons: Limited cryptocurrency options
The reporting at Immediate Neon is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Fast deposits|Segregated accounts
Cons: Mobile app could be improved|Minor UI glitches occasionally
I experienced a security concern with my Immediate Neon account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Instant funding|Real-time alerts|Professional team
Cons: Website design could be more modern|Charting tools need more indicators
After spending for about five months trying to make Immediate Neon work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: API access|Stable platform|Risk management tools|Educational resources
Cons: Email notifications too frequent
The reporting at Immediate Neon is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Educational resources|Customizable dashboard|Market news feed
Cons: Minor UI glitches occasionally
I have been trying to close my account with Immediate Neon for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Clean UI|Copy trading available|Clear documentation
Cons: Limited ETF selection
Where do I even begin with Immediate Neon? since early this year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Segregated accounts|Wide product range
Cons: No live chat on mobile
My card was charged twice by Immediate Neon on the same day. I had to dispute it with my bank. Immediate Neon then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Automated trading options|Fast deposits
Cons: No phone support on weekends