Igoten OU has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 0144 638 2070
Addresses: Harju maakond Tallinn Kesklinna linnaosa Roosikrantsi tn 2-K367 10119 ESTONIA This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.brightertrade.com.
Igoten OU has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Reliable uptime|Professional team
Cons: No crypto staking|Some tools only available on higher tiers
Igoten OU offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Transparent fees|Educational resources|Helpful community forum|Intuitive for beginners
Cons: None so far|Help articles are sometimes vague
My withdrawal request from Igoten OU has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Personal attention|Helpful community forum|Dividend tracking|Good analytical tools
Cons: No dark mode on mobile|No live chat on mobile
I had a dispute with Igoten OU and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Segregated accounts|Educational resources
Cons: Desktop app not available on Linux
I had high hopes for Igoten OU through a forum discussion, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Tax reports included|Copy trading available
Cons: Mobile app could be improved
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Igoten OU recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Fast deposits|Market news feed|Stable platform|Reliable uptime
Cons: Charting tools need more indicators|Account statements could be more detailed
The platform itself is okay, but the customer service at Igoten OU is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Comprehensive tools|Clean UI
Cons: Research section could be deeper
I am in a dispute with Igoten OU over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Stable platform|Professional team|Comprehensive tools
Cons: Research section could be deeper|Withdrawal takes 1-2 business days