iGenius, LLC has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services". We recommend caution when dealing with iGenius. We are aware that iGenius is actively being promoted in New Zealand by a group named GameChangers. This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
The platform itself is okay, but the customer service at iGenius, LLC is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Customizable dashboard|Good analytical tools|Economic calendar
Cons: Cannot customize dashboard fully
The onboarding at iGenius, LLC was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Wide product range|Market news feed|Responsive team
Cons: Search feature is basic|Slow to add new assets
iGenius, LLC advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Real-time alerts|Responsive team|Good analytical tools|High security standards
Cons: Limited social trading features
I closed a profitable position at iGenius, LLC and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Clear documentation|Reliable uptime|Fast deposits
Cons: Email notifications too frequent
Do not believe the bonus offer from iGenius, LLC. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited while looking for alternatives to my previous provider and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Risk management tools|Good mobile app
Cons: Minimum deposit could be lower|Research section could be deeper