ICG Limited has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
My withdrawal request from ICG Limited has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: API access|Clean UI
Cons: Website design could be more modern
ICG Limited has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Excellent charting|Professional team|Risk management tools
Cons: Search feature is basic
I trusted ICG Limited with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Easy to use platform|Intuitive for beginners
Cons: Limited ETF selection|Some tools only available on higher tiers
ICG Limited locked my account without warning and demanded documents I had already submitted. for just over a year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Low minimum deposit|Automated trading options|Personal attention|Comprehensive tools
Cons: Minor UI glitches occasionally
I joined ICG Limited after a trusted YouTuber reviewed them and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Dedicated account manager|Transparent fees
Cons: Slow to add new assets
ICG Limited advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Clear documentation|Copy trading available|Good mobile app|Multi-currency support
Cons: Minor UI glitches occasionally
ICG Limited has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Clear documentation|Good mobile app|Transparent fees|Intuitive for beginners
Cons: Wish they had more educational resources
Customer support at ICG Limited seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Easy withdrawals|Clean UI|Good analytical tools|Excellent charting
Cons: Wait times can be long during peak hours|Minor UI glitches occasionally
I was about to invest with ICG Limited but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Financial Markets Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Pros: Website looks legitimate on the surface
Cons: Listed in warning databases|No transparency|Pressure to invest quickly
If you are reading this considering ICG Limited - run. I wish I had read more negative reviews after my brother mentioned them. I thought the positive ones were real. Maybe some are. My experience over for nearly two years has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Easy to use platform|Professional team
Cons: No crypto staking|No live chat on mobile